Contact Us
Have a question about our list of sweepstakes casinos, spotted something out of date, or want to flag an issue with an offer we've listed? This page explains the best way to reach us and what we can (and can't) help with.
What We Can Help With
We built this site to help readers compare sweeps coins casinos and social casino platforms without wading through marketing copy. If you're reaching out, it's likely for one of these reasons:
- Corrections — an operator's welcome offer, eligible states, or terms have changed since we last checked them
- General feedback — thoughts on how we present comparisons, ratings, or write-ups
- Editorial questions — how we assess platforms like who we are and how we work explains in more detail
- Content requests — a sweepstakes casino you'd like us to review and add to the list
We're an independent comparison resource, not a casino operator, so we can't process deposits, redemptions, account verification, or customer support tickets for any of the platforms listed here. For issues with an actual account — a stuck redemption, a login problem, a missing bonus — you'll need to contact that operator's own support team directly, since only they can access your account details and transaction history.
Before You Reach Out: Check the Basics First
A lot of questions we receive are already answered elsewhere on the site, so it's worth checking these first:
- If your question is about play limits, breaks, or spending habits, our Responsible Gambling page covers the tools and support options available
- If it's about how a specific platform's rules, eligibility, or promotional terms work, our Terms and Conditions page outlines the general framework we reference when reviewing offers
- If it's about coverage outside the US, our Non Gamstop Casinos UK guide may be more relevant to what you're looking for
A Note on What We Do — and Don't — Cover
Because sweepstakes casinos operate under a promotional model rather than traditional real-money wagering, some of the most common messages we receive are about legality and eligibility in a specific state. We're not able to give personalized legal advice on whether a particular platform is permitted where you live — availability varies by state, some jurisdictions restrict or prohibit sweepstakes casinos entirely, and operators frequently decide for themselves which states they'll serve. If you have questions about your own eligibility, the most reliable source is the operator's published terms and your state's current guidance, since laws in this space change fairly often.
Similarly, we're not in a position to guarantee outcomes, redemption timelines, or bonus values for any platform named on this site. Ratings and offers shown here reflect our own research at the time of publication and are always worth double-checking directly with the operator before you sign up.
Reporting an Inaccuracy
We fact-check the offers and details on this site on an ongoing basis, but operators update their promotions, eligible states, and terms frequently. If you notice something that looks outdated — a welcome bonus that's changed, a state restriction that's shifted, or a broken detail — letting us know helps keep the comparisons useful for everyone else reading. Please include the platform name and, where possible, a link or screenshot of what you're seeing so we can verify it quickly.
What Happens After You Contact Us
- Your message is reviewed by our editorial team, not routed to any of the casino operators listed on the site
- Corrections are checked against the operator's current published terms before anything on the page is updated
- We don't guarantee a response to every message, but corrections and clear factual errors are prioritized
Whether you're new to sweeps casinos or comparing offers ahead of signing up, we'd rather you ask a question than sign up on outdated information. Reach out whenever something on the site doesn't line up with what you're seeing on an operator's own site.